Date: 21st September 2020
Dear Valued Customers,
Subject: CIVS – MV Tessa 2038W Schedule Delay
Thank you for shipping with our company. For your best arrangement, we would like to update you the following unfortunate incident. We are always keeping our utmost effort to collaborate with relevant parties for securing transit time and minimizing delay. Please feel free to contact our local agencies for any further assistance or visit our website www.emiratesline.com for detailed schedule and cargo tracking. We are looking forward to your kind understanding and continuous partnership with us.
|Initial Schedule –||Tessa Voy 2038W should have sailed Qingdao (CNTAO) 17th Sep|
|Changed Schedule –||Now Anchorage at Qingdao port|
Reason of Change:
It was confirmed by Qingdao Authorities that one of the crew members of M.V. Tessa tested positive of the covid-19. The vessel is currently shifted to anchorage on request by the Authorities and cargo operations is not allowed until further instruction.
Due to this force majeure situation, the vessel will seriously delay and cargoes to India will be impacted. We will keep close coordination with Qingdao Authorities and vessel partners for the earliest arrangement of the vessel and cargoes.
We deeply apologize again for the inconveniences caused by this unfortunate matter beyond carrier’s control. We will keep you informed of the update asap. Please do not hesitate to contact our Customer Service and Sales representatives if you want any assistance.
Customer Service Management
Emirates Shipping Line