Date: 6th December 2018

Dear Valued Customers,

Subject: East African Ports Update

Thank you for shipping with our company on East Africa Services. For your best arrangement, we would like to update you the present port situation as reference. We will always keep our utmost effort to collaborate with concerned parties for securing transit time and minimize delay.  Please feel free to contact our local agencies for any further assistance or visit our website www.emiratesline.com for detailed schedule and cargo tracking. We are looking forward to your kind understanding and continuous support to us.

Mombasa, Kenya

• Port congestion has been improved at Mombasa
• Only slight schedule delay due to unstable weather in Asia
• Due to ICD Embakasi depot congestion, boxes at Mombasa for rail to ICD Embakasi are being delayed. KPA (Kenya Port Authority) has directed special arrangement for return of empty boxes and pick up of laden at ICD Embakasi.
• Transshipment cargoes to Zanzibar are still seriously impacted by Zanzibar berth congestion, with huge long idling at average 2-3weeks pending for feeder space and schedule. We are striving for improvement.

Dar Es Salaam, Tanzania

• Extremely Severe Berth Congestion and bundle of vessels, leading at least 6 – 8 days waiting for berth
• Yard congestion and capacity constraint further prolongs operations
• Due to DRC (Democratic Republic of Congo) election in December, TBL DRC boxes are idling and accumulating at port due to temporary suspension of trucking
• Customs system encountered breakdown, impacting container movement TPA (Tanzania Port Authority) has launched key side scanning in terminal
• Construction work at TPA and various vessels shifted to TICTS, further deteriorating the congestion
• Due to serious berthing delay, our GIA and ATX Service is severely impacted and leading to blank sailings and port omissions for schedule recovery
• ESL will keep close coordination with partners and ports for any possible arrangement to minimize negative impact

Zanzibar, Tanzania

• Port congestion was critically severe and deteriorating with berth delay 10 – 13 days Yard congestion and slow operations impacting productivity
• Feeder schedule is badly affected by serious congestion in the region, leading to severe transit delay
• Feeder space is simultaneously impacted and space constraint is hitting all cargoes to Zanzibar
• Transit time is adversely prolonged to an average of 2-3 weeks Government and terminal are working on improvement plan

Customer Service Management

Emirates Shipping Line