Date: 2nd March 2021
Dear Valued Customers,
Subject: Asia Vladivostok Express (AVX) Schedule Delay
Thank you for shipping with our company. For your best arrangement, we would like to update you the present port situation as reference. We are always keeping our utmost effort to collaborate with relevant parties for securing transit time and minimizing delay. Please feel free to contact our local agencies for any further assistance or visit our website www.emiratesline.com for detailed schedule and cargo tracking. We are looking forward to your kind understanding and continuous partnership with us.
Delayed Connection ex Pusan, South Korea to Vladivostok, Russia
Extreme weather conditions in Russia are wreaking havoc on carriers’ sailing schedules and port calls. The influence of this situation causing vessel omissions, severe port congestion and massive cargo delays.
Currently, we are experiencing adverse operational impact and negotiating with vessel operators for any possibilities of earliest connection to minimize the negative impact. However, the situation is anticipated to resume normal after a few voyages from which the transshipment idling at Pusan may take weeks.
We deeply apologize for this force majeure situation beyond carrier’s control. Looking forward to your kind understanding and patience. We are monitoring the situation and will keep you informed for any further update.
Customer Service Management
Emirates Shipping Line