Date: 18th March 2021
Dear Valued Customers,
Subject: Malaysia – Port Klang to Southeast Asia and Xingang China – 5th Update
Thank you for shipping with our company. Referring to our 4th update on 22nd February 2021 we would like to inform you the latest development.
Delayed Connection ex Port Klang, Malaysia to Southeast Asia Out Ports
Port Klang – Port Klang Authority (PKA) is making steady progress in clearance the backlog.
Space to Thailand, Indonesia & other Southeast Asia ports still remains tight and critical. Most of the Feeder Operators are fully booked; it is expected the backlog and rolling cargo clearance issue can only be resolved by early April.
Pasir Gudang, Malaysia – feeder space continues to be tight and critical as it is loaded on the same vessel to Jakarta.
Penang, Malaysia – Space and connection is manageable by now
Bangkok, Thailand – Situation is still critical even approaching several feeder operators. Space is seriously short and can only be released until end of March.
Laem Chabang, Thailand – Space is manageable but the connection is taking more than two weeks due to clearance of backlog.
Surabaya, Indonesia – Situation remains critical due to some feeder operators terminating their services until further notice. The remaining feeders are fully booked until end of March.
Jakarta, Indonesia – Space is tight and critical due to several feeder operators have stopped their service until further notice.
Belawan, Indonesia – Due to space constraints and limited feeder operators, the connection is taking almost a month.
Yangon, Myanmar – Due to the unstable situation, lead to space constraint and several feeder operators have stopped their service until further notice.
Ho Chi Minh City, Vietnam – Space and connection is manageable by now.
Delayed Connection ex Port Klang, Malaysia to Xingang, China
Xingang, China – Space issue has been improved but taking time for arrangement of huge backlog.
Currently, we are still negotiating with various feeder / vessel operators for any possibilities of earliest connection to minimize the negative impact. However, the situation is anticipated to be worst especially considering Lunar New Year impact and all the Southeast Asia out ports will be affected, which the transshipment connection time may still take more than 2 weeks.
We deeply apologize for this force majeure situation beyond carrier’s control. Looking forward to your kind understanding and patience. We are monitoring the situation and will keep you informed for any further update.
Customer Service Management
Emirates Shipping Line