Date: 11 February 2021
Dear Valued Customers,
Subject: Schedule Delay – GZX to Zanzibar, Tanzania
We are sorry to inform you the schedule changes with the details stated underneath. In order to minimize the impacts to your shipments, we will try our utmost effort to make the best arrangement. Please do not hesitate to contact our Customer Service representatives if you want any assistance. We are looking forward to your continuous support to our company.
Vessel and Voyage – M.V. Ubena 2102S
Changed Schedule – ETD Jebel Ali 18 Feb 2021 and ETA Zanzibar 22 Feb 2021
Reasons of Change: per vessel operator, M.V. Ubena is seriously delayed due to pandemic cases reported and Dubai port authority order for anchorage at Jebel Ali for 10 days. Due to force majeure, schedule of GZX service is negatively impacted on Ubena and also coming vessels.
Arrangement Needed: We will liaise with vessel operator and put full effort to arrange your shipments at the earliest. However, transit delay and transshipment idling at Jebel Ali is inevitable. Please stay close with our local offices and visit our website www.emiratesline.com for vessel and cargo tracking.
We deeply apologize for this force majeure situation beyond carrier’s control. We are monitoring the situation and will keep you informed for any further update.
Thanks & Regards,
Customer Service Management
Emirates Shipping Line