Date: 25th January, 2022
Dear Valued customers,
Subject: TBL to Uganda – Malaba Border Status 2nd Update
Referring to our notice dated 18 January on the critical situation at Malaba Border, we would like to update you the latest development for your best arrangement of Through BL shipments via Mombasa, Kenya to Uganda destinations.
As reported by transport vendors, the truck queue at border is around 45 km or 2,250+ trucks from Bukembe currently.
- Clearance of backlog is in progress
- Ordinary and mobile Scanner is used in Malaba Border
- reports of overlapping and driver discipline, with more polices on road now
- Shortage of trucks returned to Mombasa for consignment
- Increased transit population at Mombasa yard
Transit delay is still anticipated and will take 1-2 weeks for the clearance of backlog. Considering the force majeure situation absolutely beyond carriers’ control, we will recover any extra costs not limiting to port storage from customers before cargo release. We will keep close coordination with our truck vendors for the earliest movement for your shipments.
We will keep you updated of any further development. Please feel free to contact Customer Service of our local agencies if more assistance is needed. We appreciate your kind understanding of this unfortunate situation caused by force majeure.
Customer Service Management
Emirates Shipping Line