Mar. 18 2024

Thank you for your support to ESL. Being your business partner, we would like to
remind you the importance of accurate and timely Shipping Instruction for facilitating
the carriage flow. Below is the highlight of critical elements focused by local
authorities of various destination countries. We sincerely appreciate your kind
attention and cooperation for securing the smooth import process at destination.

Moreover, Saudi Arabia local authorities have recently announced the strict
enforcement of manifest regulations especially on Consignee details. Heavy
penalties will be imposed for incomplete and inaccurate customer information on
manifest.

Timeliness: Shipping Instruction should be submitted at least 24 hours before vessel
arriving POL or local SI Cut off time whichever earlier. BL Confirmation is also
simultaneously important for meeting import manifest per regulations at destination
countries.

Consignee: Local Consignee’s full detail of registered company name, address,
contact name, email address and telephone number is a must for Manifest, Arrival
Notice and any Emergency incidents

Commodity: Cargo description / quantity / package / weight must be clearly and
properly provided

HS code: at least 6 digits HS code or per customs requirement

Other requirement: based on regulations of destination countries

Incomplete or Late Shipping Instruction: Manifest will be rejected by customs. Any
ROB (retain on board), penalties and administration charge will be on cargo owner’s
account.

We are looking forward to your collaboration for expediting import manifest and cargo
delivery at destination. Please feel free to contact our local agencies if you have any
queries or visit our website https://www.emiratesline.com for more information.

Global Customer Service
Emirates Shipping Line