We are looking for talented shipping professionals in search of challenge and who take pride in accomplishment. Each position offers an exciting opportunity to participate in the development of the role from its very inception.
Responsibilities:
- Accept booking per give KPI and allocation, carefully identify commodity, transportation terms, rate validity, BP/AP role etc…
- Collect necessary documentation and apply Chemical, DG, OOG.
- Update CBF with all necessary data
- Update necessary documents into system in time
- Arrange roll over per given list
- Freighting per MRG and rate agreement, make sure freighting is accurate and in time.
- Apply batch waiver for D&D if needed
- Issue MCN per company policy
- Ad hoc project and assignment
- Attends regular or ad-hoc joint sales calls with sales team to provide better service to customers
- SSE filing
- Prepare Draft B/L based on the Shipping Instruction received and send draft to customer, prepare & print correct BL
- Oversee the achievement and maintenance of agreed customer service levels and standards
- Upon receipt of loading data/confirmation from Terminal, arrange to issue Shipment Advice to Customers
- Finalize B/L, collect dues and issue the same.
- Perform Manifest Closure
- Upload related nonmanifest charge to LT for collection
- VGM validation
- Attend to customer queries if any and liaise with concerned port offices as may be required
- Ad hoc project and assignment
- Handle long idle cases, coordinate with customers and POD agents
- Handle SEAWAY Bill and Telex Release per company policy
Requirements:
- Minimum of 2 years of experience in the customer service or documentation.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Familiarity with the China market and its specific challenges and opportunities.
Interested parties please forward your full resume to Career@emiratesline.com