Please note that Terminal Handling Charges in Istanbul, Izmit, and Aliaga will now be revised for shipments with an ETD/ETA on and after 01 February 2026.
Should you have any questions, please feel free to contact our local customer service and
sales representatives.
Thank you for your support and partnership with ESL.
Please note that the below Local Charges in all Malaysia locations will now be revised for Export/Import shipments with a shipped-on-board date/discharge date on or after 24 January 2026, as follows:
Service Scope: USA Trade
Port of Loading: All Malaysian ports
Port of Discharge: All Malaysian ports
Should you have any questions, please feel free to contact our local customer service and
sales representatives.
Thank you for your support and partnership with ESL.
Please note that the below Local Charges in UAE locations will now be revised for
shipments with an ETD on or after 01st February 2026, as follows:
Should you have any questions, please feel free to contact our local customer service and
sales representatives.
Thank you for your support and partnership with ESL.
Dear Valued customers,
Effective 26th January 2025, the New Tanzania Customs Integrated System (NTANCIS) will
require all import manifests classified under “IMPORT” to include the Consignee’s Taxpayer
Identification Number (TIN). This requirement is part of an initiative to improve data accuracy,
streamline customs processing, and enhance integration between shipping lines and
Customs brokers.
Key Points:
This requirement is effective from 26th January 2025.
The Consignee’s Taxpayer Identification Number (TIN) must be clearly stated in
the Consignee Information section on the Bill of Lading (BL) to avoid the manifest being
rejected by NTANCIS.
Applicable for shipments where Port of Discharge, Final Place of delivery, and
Consignee’s address is Tanzania.
Not applicable for shipments where Port of Discharge, Final Place of delivery is
Tanzania, but the Consignee’s address is not Tanzania
For consignments listed as “To Order,” Taxpayer Identification Number (TIN) of the
Notify party must be provided.
For consignments to banks, Taxpayer Identification Number (TIN) of the notify party
must be provided.
To ensure compliance and delays in the clearance of the cargo, please provide the valid
Taxpayer Identification Number (TIN) of the Consignee while submitting Shipping
Instructions for your shipments to Tanzania.
Thank you for support and partnership.
Please be informed that the Terminal Handling Charges at Port Klang for both Import and Export
shipment will be revised as per following quantum.
For further clarification, please feel free to contact our Sales and Customer Service
Representative.
Thank you and best regards
Customer Service and Documentation Department
Please be informed that an Environmental Fuel Surcharge (EFS) as per below; will be
imposed based on the Very Low Sulphur fuel price of between USD400 to USD450
per ton with effective from 1st Feb 2026.
The Environmental Fuel Surcharge (EFS) will be reviewed on monthly basis for
necessary adjustment in line with below Matrix and implemented with an advance
notice to customers.
Please contact our local Sales and Customer Service team for bookings and any further
assistance.
Global Customer Service
Emirates Shipping Line
Please note that the below Local Charges in all Malaysia locations will now be revised for
Export/Import shipments with a shipped-on-board date/discharge date on or after 01
January 2026, as follows:
Service Scope: All trades excluding USA
Port of Loading: All Malaysian ports
Port of Discharge: All Malaysian ports
Should you have any questions, please feel free to contact our local customer service and
sales representatives.
Thank you for your support and partnership with ESL.
In alignment with the new directives issued by governmental authorities regarding the digitalization of local Egyptian export shipments, we would like to draw your attention to the updated process introduced by Misr Technology Services (MTS).
As per the attached workflow, a new export cycle will be implemented, including the mandatory use of a Unique Consignment Reference (UCR) starting Thursday, October 30, 2025.
Please note that effective from this date, all local export shipments must obtain a UCR in advance — a unique and non-repetitive identifier for each export consignment ( لشحنة الصادر متكرر مم ي ف ي غ ي
ف رقم تع ).
For any technical clarifications regarding the UCR requirements or registration procedures, we kindly advise you to contact MTS directly. This applies to all shippers, booking parties, and freight forwarders involved in the export process.
A testing phase for the new export cycle began on September 30, 2025, allowing stakeholders to familiarize themselves with the system and ensure readiness.
We remain committed to providing you with the highest level of support and thank you for your continued cooperation.
Thank you for your support and partnership with ESL.
We would like to inform you that, in accordance with current operating procedures since
August 2023, ACID (Advance Cargo Information Declaration) number is mandatory at the
Shipping Instructions stage for all import shipments to Egypt.
Please note the following:
For customers submitting SI via E-Sea, please update ACID number in additional
information section in E-Sea to avoid shipment delays or operational disruptions.
Should you require further clarification, please contact your local customer service
representative.
Thank you for your support and partnership with ESL.
Please be informed that effective from 1st Jan 2026, Terminal Handling Charges at Port Klang for both Import and Export shipment will be revised as per following quantum.
For further clarification, please feel free to contact our Sales and Customer Service Representative.
Thank you and best regards.
Customer Service and Documentation Department