Advisories Tags: Advisory

Shipping Instruction Requirement for Export to Saudi Arabia

Referring to our previous notice of the importance of Shipping Instruction for manifesting at destination, we would like to draw your immediate attention on below mandatory requirement especially on Consignee for shipments to Saudi Arabia per customs regulations. Any non-compliance will lead to heavy penalty with multiplying tiers and clearance delay. Therefore, we sincerely request your full support and execution for accurate and complete shipping instruction to us.


Consignee: Local Consignee’s full detail of registered company name, address, email address and telephone number must be shown on BL Consignee or Notify Party Address Field for Manifest, Arrival Notice and any Emergency incidents. Any overflown content to BL Body will be rejected by Saudi Arabia Customs and counted as invalid record.


Commodity: Cargo description / quantity / package / weight must be clearly and properly provided


HS code: at least 6 digits HS code or per customs requirement


Timeliness: Shipping Instruction should be submitted at least 24 hours before vessel arriving POL or local SI Cut off time whichever earlier. BL Confirmation is also simultaneously important for meeting import manifest per regulations at destination countries.


Other requirement: based on regulations of destination countries
Incomplete or Late Shipping Instruction: Manifest will be rejected by customs. Any ROB (retain on board), penalties and administration charge will be on cargo owner’s account


We are looking forward to your collaboration for expediting import manifest and cargo delivery at destination. Please feel free to contact our local agencies if you have any queries or visit our website https://www.emiratesline.com for more information.

Global Customer Service

Emirates Shipping Line

Port of Discharge Additional (PAD) and Equipment Imbalance Surcharge (EIS) to be Collect

Please note that effective 6th May 2024, the Port of Discharge Additional (PAD) and Equipment Imbalance Surcharge (EIS) will be charged on “Collect” basis.

The quantum of the charges can be found here on the ESL Website – https://www.emiratesline.com > Services & Information > Carrier Charge finder (Carrier Charge Finder – Emirates Shipping Line – ESL)

For any questions or further clarification, please do not hesitate to contact our local Sales and Customer Service Representatives. Thank you for your understanding and cooperation.

CIX2 Service

We are pleased to announce that effective 4th May, we will be launching our China India
Express service 2 (CIX2).

The CIX2 service further provides direct connectivity between key ports in China and in
the India Subcontinent. Via Nhava Sheva and Mundra, transshipment opportunities to the
Middle East and Red Sea are available. Customers looking to ship to and from Africa can
also tap on Port Klang as a transshipment hub.

CIX2 rotation: Xingang – Qingdao – Kaohsiung – Singapore – Port Klang – Nhava
Sheva – Mundra – Colombo – Port Klang – Singapore – Xingang

Please refer to the attached brochure for more information about the CIX2 service. Should
you require further information, please visit our website or contact your local customer
service representative.

Global Customer Service
Emirates Shipping Line

Shipping Instruction Requirement for Export to UAE

Thanks for your support to ESL. We would like to inform you the Import General Manifest
(IGM) requirement of below UAE locations according to terminal customs EDI platform. We
highly appreciate your cooperation on Shipping Instruction for expediting the manifest filing and
import procedures.

Destination: Jebel Ali (AEJEA) / Khor Fakkan (AEKLF) / Sharjah (AESHJ) / AE ICD ports

Requirement:

  1. Accurate cargo description
  2. Actual cargo description to be updated at the beginning of the commodity field, not
    exceeding 200 characters which are EDI limitation to customs
  3. Please do not attach HS codes in first 200 characters in case of long cargo description
  4. For full container load, HS code for each commodity is not required by terminal customs.
  5. If HS codes and other details are expected on BL for other purposes, please input them
    after the actual cargo description for showing on BL Body.
  6. Punctuation of Quotes ( “ ” ) is restricted on BL content as it is applied to field separation
    parameter in customs EDI platform. It will lead to manifest error and rejection.

We are sincerely looking forward to your kind understanding of the policies of local authorities
at destination and your full support is critically important to us. If you have any queries and
need further assistance, please do not hesitate to contact our local agencies or visit our website
https://www.emiratesline.com for other details.

Global Customer Service
Emirates Shipping Line

SRI LANKA INTRODUCTION OF PAP – PRE-ARRIVAL PROCESSING MANIFEST

We would like to express our greatest gratitude to your support to ESL especially on our Sri Lanka
service. Below please find the latest announcement from Sri Lanka Customs for the launch of
advanced manifest for import and transshipment cargoes. Appreciate your full support and
coordination on Shipping Instruction meeting the regulations at destination

INTRODUCTION

➢ Pre arrival submission of manifests (via new Asyhub platform)
➢ SLC (Sri Lanka Customs) to conduct risk analysts earlier to determine the inspection and
release of cargoes
➢ PAP testing will start and with Parallel submission of Cargo manifest to SLC commence from
1st April 2024
➢ PAP will officially launch from 1st May 2024 and SLC will accept cargo manifests only through
new platform ASYHUB

REQUIREMENT

➢ Scope: Local and Transshipment Containers
➢ Manifest Submission Deadline: at least 72 hours before ETA Sri Lankan ports
➢ Our POL offices will set up SI Cut off and BL Confirmation timeline based on vessel schedule
➢ Any delay and incomplete manifest will lead to ROB (Retain on board) and heavy penalties
➢ Manifest amendment will be considered by SLC before vessel arrival at the test period
➢ After official launch, all manifest amendment is subject to approval and costs of ESL and SLC

Please do not hesitate to contact our local Agencies for further assistance, or you can visit our
website at https://www.emiratesline.com/ for detailed schedules and cargo tracking. We greatly
appreciate your understanding and look forward to continuing our partnership with ESL.

Global Customer Service
Emirates Shipping Line

GALEX and COSMOS Services

We are pleased to announce that effective 2nd April, ESL’s flagship service – the GALEX
(GLX) service – will work in tandem with the new COSMOS (CMX) service to enhance
connectivity between the Far East and the Middle East. The original GALEX service, which
was recently revamped, will undergo modifications to its service rotation.

The GLX service will provide direct connections between key Chinese ports and the
newest addition – the dynamic Saudi Arabian maritime hub of Dammam. In addition, the
modified port rotation reduces transit time between key ports in China and Jebel Ali, as
well as ensures continued coverage into Sohar, Oman and Khor Fakkan, UAE.

The CMX service primarily serves ports in Central China, viz. Shanghai and Ningbo, and
Da Chan Bay in South China, while the GLX service will serve Busan in South Korea,
Qingdao in North China, and Xiamen, Nansha and Da Chan Bay in South China. Both
services complementarily reduce transit times from East Asia to the Middle East and
increase overall frequency of services between the regions.

COSMOS rotation: Shanghai – Ningbo – Da Chan Bay – Jebel Ali – Sohar – Port
Klang (W) – Shanghai

GALEX rotation: Busan – Qingdao – Xiamen – Nansha – Da Chan Bay – Port Klang
(W) – Jebel Ali – Dammam – Khor Fakkan – Busan

Please refer to the attached brochures for more information about the GLX and CMX
services. Should you require further information, please visit our website (https://
www.emiratesline.com) or contact your local customer service representative.

Global Customer Service
Emirates Shipping Line

CRC Service

We are pleased to introduce the recently added China Red Sea Connector
(CRC) service.

The CRC service provides direct access between key ports in the Red Sea, viz.
Jeddah and Sokhna, and China.

CRC service rotation: Ningbo – Nansha – Shekou – Port Klang – Jeddah –
Sokhna – Port Klang – Ningbo

Please refer to the attached brochure for more information about the CRC
service. Should you require further information, please visit our website
(https://www.emiratesline.com) or contact your local customer service
representative.

Global Customer Service
Emirates Shipping Line

Shipping Instruction – Reminder

Thank you for your support to ESL. Being your business partner, we would like to
remind you the importance of accurate and timely Shipping Instruction for facilitating
the carriage flow. Below is the highlight of critical elements focused by local
authorities of various destination countries. We sincerely appreciate your kind
attention and cooperation for securing the smooth import process at destination.

Moreover, Saudi Arabia local authorities have recently announced the strict
enforcement of manifest regulations especially on Consignee details. Heavy
penalties will be imposed for incomplete and inaccurate customer information on
manifest.

Timeliness: Shipping Instruction should be submitted at least 24 hours before vessel
arriving POL or local SI Cut off time whichever earlier. BL Confirmation is also
simultaneously important for meeting import manifest per regulations at destination
countries.

Consignee: Local Consignee’s full detail of registered company name, address,
contact name, email address and telephone number is a must for Manifest, Arrival
Notice and any Emergency incidents

Commodity: Cargo description / quantity / package / weight must be clearly and
properly provided

HS code: at least 6 digits HS code or per customs requirement

Other requirement: based on regulations of destination countries

Incomplete or Late Shipping Instruction: Manifest will be rejected by customs. Any
ROB (retain on board), penalties and administration charge will be on cargo owner’s
account.

We are looking forward to your collaboration for expediting import manifest and cargo
delivery at destination. Please feel free to contact our local agencies if you have any
queries or visit our website https://www.emiratesline.com for more information.

Global Customer Service
Emirates Shipping Line

Change of Licensing Authority and Company Name Suffix

Dear Valued Customers and Partners,

We would like to express our sincere gratitude for your support thus far, and to share the
latest update regarding a recent change in our company name suffix.

The operating license of Emirates Shipping Line (ESL) has been transferred from Dubai
Maritime City (DMC) to the jurisdiction of the Jebel Ali Free Zone Authority (JAFZA). The
change is with effect from 13th December 2023.

Our company suffix will thereby change, and our company name moving forward will
be EMIRATES SHIPPING LINE FZE (formerly, EMIRATES SHIPPING LINE
DMCEST).

Please note, this is a legal name change only and should have minimal impact on you and
your business.

The changing of our licensing authority and the company suffix does not necessitate any
modification of existing contracts and agreements, and remittances can still be carried out
with the old suffix, as per existing contracts.

Our website and future contracts will be updated, and instances where the full company
name is displayed will have the new suffix.

We greatly appreciate your understanding and look forward to continuing our partnership
with ESL. Please do not hesitate to contact our Customer Service and Sales
representatives in case of any further queries or concerns.

Global Customer Service
Emirates Shipping Line

FAQ

What is the change?
With effect from 13th December 2023, the licensing authority of Emirates Shipping Line has
been transferred from Dubai Maritime City to Jebel Ali Free Zone Authority.

Why are we changing the licensing authority?
In line with the Decree (No.3) of 2023 issued by Govt. of Dubai

How does it impact customers?
This is a name change only and should have minimal impact on our customers.

  • Our products and services delivered are unchanged
  • Our contracts are unchanged
  • Company codes and bank accounts are unchanged
  • Rights and obligations area unchanged

Will customers get a new contract?
Since this is a name change only, contracts including all terms and conditions, otherwise
remain unchanged. The new name will be updated in future contracts, but existing contracts
do not need to be amended.

What changes do customers need to make on their side?
Customers will need to update their internal systems to reflect the correct name and suffix.

What happens to the Bill of Lading?
The Bill of Lading will be updated to reflect the new company name and suffix. It will also
make a reference to the previous company name and suffix to avoid any disputes.

Will invoices be issued under the new name?
Invoices previously sent by Emirates Shipping Line will reflect the new name and suffix. Bank
account numbers and code will remain the same. Though remittances can still be carried out
with the old suffix, as per existing contracts, we encourage customers to update their records
with the new suffix.

Will the SCAC code change?
The SCAC code remains unchanged, and customers should continue to use the existing
SCAC code.

IRC service launch

We are pleased to announce the launch of our new service – the India Red Sea Connector
(IRC).

The India Red Sea Connector (IRC) connects key ports in India with main ports in the Red
Sea viz. Jeddah and Sokhna. Customers can tap into Jebel Ali as a transshipment hub, to
gain access to markets in Asia via the ESL network. The service’s first voyage will begin
on the 2nd of March.

IRC service rotation: Mundra – Nhava Sheva – Jebel Ali – Jeddah – Sokhna – Jeddah –
Jebel Ali – Mundra

Please refer to the attached brochure for more information about the service. For more
information, please visit our website (https://www.emiratesline.com) or contact your local
customer service representative.

Global Customer Service
Emirates Shipping Line