We are seeking a highly motivated and skilled individual to join our Service Delivery Commercial team as individual contributor. In this role, you will be responsible for achieving the KPIs defined within the commercial department. This includes timely updates, interacting with stakeholders, looking for simplification and improving efficiency. This role involves working closely with cross-functional teams to ensure data accuracy, integrity, and compliance with regulatory requirements.
Responsibilities:
- Follow KPI guidelines
- Perform root cause analysis to resolve the issues independently.
- Develop and maintain processes for collecting, storing, and managing operational data.
- Collaborate with departmental stakeholders to define key performance indicators (KPIs) and establish data-driven goals.
- Identify data quality issues and implement solutions to ensure accuracy and consistency
Requirements:
- Bachelor’s or Master’s degree in logistics, supply chain, business, or any related discipline from a reputable institution.
- Should have hands on experience in Tender management related process
- Should have knowledge of FMC tariff maintenance & FMC & CRA service contract filing
- Candidate should be ready to work on rotational night shift
- Experience in Shipping & Logistics is a must
- Good knowledge on MS office (Excel)
- Knowledge of PowerBI/ Advanced XL will be an added advantage
- Exceptional customer service and communication skills.
- Proven ability to work effectively in a fast-paced and collaborative team environment.
- Ability to prioritize and manage multiple tasks simultaneously
Interested parties, please forward your full resume to career.india@emiratesline.com