Please be informed of the upcoming change to the quantum of the Terminal Handling Charges (THD for discharge) in Jubail. The revised tariff will take effect on November 1st, 2025, based on the actual arrival date of the cargo.
We appreciate your continued support. Should you have any questions, please do not
hesitate to contact us.
Thank you.
Please be informed of the upcoming change to the quantum of the Gate Charge (GTC) in Saudi Arabia. The revised tariff will take effect on November 1st, 2025, based on the actual arrival date of the cargo.
As part of ongoing compliance with the Saudi Customs Authority (ZATCA) and the Saudi Standards, Metrology & Quality Organization (SASO), we would like to remind you of the mandatory requirements for Shipping Instructions (SIs) when exporting cargo to Saudi Arabia.
Accurate and timely submission of SIs is essential, as they are used to prepare the Bill of Lading (BL) and import manifest. Any errors, omissions, or late submissions may result in customs rejection, manifest holds, fines, or shipment delays.
Alignment with Documentation:
All SI details must match the Commercial Invoice and Bill of Lading, including weights, volumes, and consignor/consignee information.
Documents must be authenticated by the exporter’s Chamber of Commerce (consular legalization not usually required)
Importer to ensure SABER certificate are obtained for regulated products. Effective 1st October, Saber Guarantee will not be accepted by Customs. Customs will accept only valid SABER certificates
Product-Specific & Prohibited Items:
Food Shipments: Must include handling/storage instructions and, where applicable, Halal certification.
Country of Origin: All cargo packaging must clearly display COO marking (e.g., Made in [Country]).
Prohibited Imports: Weapons, alcohol, narcotics, pork products, pornography, used tires/clothing, and vehicles older than 5 years.
Non-compliance with these requirements may result in shipment delays, manifest rejection, or customs penalties.
For further guidance, please contact your local representative or our documentation team.
Thank you for your cooperation and continued support.
Customer Service
Emirates Shipping Co. Ltd.
As Agent for ESL Saudi Arabia
In order to increase the efficiency and productivity of port operations in line with international standards, the Saudi Ports Authority has issued a Circular No: (31) of 2021 regulating cargo owners to stow goods imported in containers into Saudi Arabia with the use of pallets.
• Bulk items are dry or liquid which are carried directly by special means such as wheat, and other grains, cement, gypsum and petroleum items
• Raw materials in jumbo bags with high weight which is difficult to put in orders
• Heavy equipment & machines and production lines, electric generators, mechanics
• Metal products which are coming in big reels or flats
• Iron fences and big pipes, scaffoldings etc.
• Marbel blocks, stones, alabasters, and raw granite before manufacturing.
3. The excluded orders will be considered for any cargo facing difficulties in loading due to their special nature according to an official request to MAWANI including an accurate description of the goods and the case will be checked with coordination of ZATCA to take a suitable decision.
4.In case of non-compliance to use the pallets for import shipment in containers to
the kingdom’s ports, are subject to penalties, and fines shall be imposed whereby the applicable regulations in the kingdom
The Authority is announcing and confirming to all shipping agents to inform Shipping Lines and importers to inform their customers with the instructions to use the pallets in shipping & packing all import containers to the kingdom
Should you have any questions, please feel free to contact our local customer service and sales representatives.
Thank you for your support and partnership with ESL.
Customer Service
Emirates Shipping Co Ltd.
As Agent for ESL Saudi Arabia.
Referring to our previous notice of the importance of Shipping Instruction for manifesting at destination, we would like to draw your immediate attention on below mandatory requirement especially on Consignee for shipments to Saudi Arabia per customs regulations. Any non-compliance will lead to heavy penalty with multiplying tiers and clearance delay. Therefore, we sincerely request your full support and execution for accurate and complete shipping instructions to us.
Consignee: Local Consignee’s full details of the registered company name, address, Valid email address and Valid Mobile number must be shown on BL Consignee or Notify Party Address Field for Manifest, Arrival Notice and any Emergency incidents. Any overflown content to BL Body will be rejected by Saudi Arabia Customs and counted as invalid record.
Commodity: Cargo description / quantity / package / weight must be clearly and properly provided
HS code: at least 6 digits HS code or per customs requirement
Timeliness: Shipping Instruction should be submitted at least 24 hours before vessel arriving POL or local SI Cut off time whichever earlier. BL Confirmation is also simultaneously important for meeting import manifest per regulations at destination countries.
Other requirement: based on regulations of destination countries
Incomplete or Late Shipping Instruction: Manifest will be rejected by customs. Any ROB (retain on board), penalties and administration charge will be on cargo owner’s account.
We are looking forward to your collaboration in expediting import manifest and cargo delivery at destination. Please feel free to contact our local agencies if you have any queries or visit our website https://www.emiratesline.com for more information.
Thank you.
Please be informed that with effect from 15th Feb 2025 (Discharge) the quantum of the below LOLO charge at SADMN, SARUH and SAJED will be revised as below:
** The effective date for LOD to be based on “ETA at POD”
LOD Charges
| LOLO (Charge CODE – LOD) on import revised as | SAR 100/20’DV and SAR 150/40’HC |
| Location | SADMN, SARUH and SAJED |
| Effective Date | DIF base 15.02.2025 |
If you have any questions or seek further clarification, please contact our local Sales and Customer Service Representatives for details and bookings.
We would like to share the new import regulations in Saudi Arabia effective from 1st January 2025. To avoid cargo rejection, please take note of the following information:
Mandatory Certification Requirements
Starting January 1, 2025, all import shipments to Saudi Arabia must be accompanied by two mandatory certificates:
1. Product Certificate of Conformity (PCoC)
2. Shipment Certificate of Conformity (SCoC)
Key Points:
Thank you.
We would like to announce a new policy aimed at enhancing the experience we provide to our valued customers in Saudi Arabia.
Effective January 1, 2025, we will no longer require security deposits from the consignees. Instead, consignees will need to provide a Letter of Indemnity (LOI) duly attested by the Chamber of Commerce.
This change is designed to streamline import release process and provide greater convenience to our customers. The LOI ensures that we continue to safeguard the Line’s interests effectively. In the event of any default or dispute, we will seek assistance from the POL and the shipper to ensure we recover the overdue revenue and/or costs.
We trust that this policy change will be greatly appreciated by our customers, and we look forward to your continued support of ESL.
Thank you!
Attached herewith is a circular from SAUDI RAILWAY ORGANIZATION (SRO) with regards to DG shipments to Riyadh. Below are the key points for your reference and compliance.
1. Prior approval – before loading:
Customer needs to obtain a separate approval from SRO before the cargo is loaded from the Port of Loading for any DG shipment to Riyadh.
2. Required MSDS and MMDG:
Approval request must be enclosed with MSDS and MMDG documents for the cargo be shipped.
3. Clearance prior arrival:
Consignee should obtain clearance / approval from customs at Riyadh prior shipment arrival.
4. Co-loading not acceptable:
Due to the risks involved, co-loading more than one HAZARDOUS commodity is not allowed / not acceptable.
Thank you for your support and partnership.
***
Ref: 42-1824
Date: 30/04/1442h
Corresponding to: December 15, 2020
Saudi Railways Organization (226)
Operation affairs
Sub: further notice to suspend sending joint hazards containers
M/s. Shipping Agents Further to the letter No: 21/93/49 from the organization that comprises suspension of dangerous goods of joint containers effect from 21/6/1442h corresponding to 3rd February 2021 due to the severe risks they may cause with other shipments in the same container and the negative affect to environmental works at the dry port, and since the Saudi Railway Organization is keen to apply the maximum safety measurement in transporting and managing the DG, kindly requested to adhere to the following:
Best regards,
Vice president for operation affairs.
ENG/ BADR Ali A.
Referring to our previous notice of the importance of Shipping Instruction for manifesting at destination, we would like to draw your immediate attention on below mandatory requirement especially on Consignee for shipments to Saudi Arabia per customs regulations. Any non-compliance will lead to heavy penalty with multiplying tiers and clearance delay. Therefore, we sincerely request your full support and execution for accurate and complete shipping instruction to us.
Consignee: Local Consignee’s full detail of registered company name, address, email address and telephone number must be shown on BL Consignee or Notify Party Address Field for Manifest, Arrival Notice and any Emergency incidents. Any overflown content to BL Body will be rejected by Saudi Arabia Customs and counted as invalid record.
Commodity: Cargo description / quantity / package / weight must be clearly and properly provided
HS code: at least 6 digits HS code or per customs requirement
Timeliness: Shipping Instruction should be submitted at least 24 hours before vessel arriving POL or local SI Cut off time whichever earlier. BL Confirmation is also simultaneously important for meeting import manifest per regulations at destination countries.
Other requirement: based on regulations of destination countries
Incomplete or Late Shipping Instruction: Manifest will be rejected by customs. Any ROB (retain on board), penalties and administration charge will be on cargo owner’s account
We are looking forward to your collaboration for expediting import manifest and cargo delivery at destination. Please feel free to contact our local agencies if you have any queries or visit our website https://www.emiratesline.com for more information.
Global Customer Service
Emirates Shipping Line